We are very pleased with our decision to partner with AdvantEdge for revenue cycle management services. The staff’s level of expertise and attention to our organization’s needs quickly and expertly identified and corrected multiple in-house billing challenges we were facing. Their willingness to work with large health systems on our behalf saved significant time, which has enabled us to focus on the practice and our patients. With AdvantEdge and their open, transparent processes, services, and access to data, we have seen improvements across the board. We are now consistently seeing increases in cash flow and revenue, and their partnership provides us more time to focus on, and grow our practice.
I have worked with AdvantEdge since I started working at Emerson Hospital over three years ago. I have had a great experience working with all the staff there. I oversee multiple billing offices and have transitioned them to AdvantEdge. I like the reporting that AHS does as well as the provider education (which has been very helpful), accounts receivable and provider enrollment. If anyone has worked with provider enrollment and knows how time consuming this can be, this service is much appreciated.
Our agency has been a customer of AdvantEdge for several years. They always go the extra mile to ensure timely collections and keep us informed of upcoming changes that can impact our revenue cycle. Our client manager is very responsive and helpful, and the support team is always quick to address our concerns or assist with our needs. I highly recommend AdvantEdge Healthcare Solutions and look forward to our continued partnership.
We have been clients of AdvantEdge, Inc. for over four years. We have been very satisfied with the service received. Our practice billing is handled in a prompt and efficient manner. Any concerns we have are addressed expeditiously. They work seamlessly with our in-house clerical staff to ensure timely billing of third party payors. They also have the flexibility to accommodate special requests such as, professional courtesy or discounted billing in special circumstances.
For a medical imaging business, other than medicine, there is no more mission critical process than billing and collections. This also involves the increasingly complex bureaucratic and labor intensive tasks associated with physician credentialing and payor contracting. On all these matters, AdvantEdge has proven to be an invaluable partner.
Billing reports are sent to me in a timely fashion, and I am extremely satisfied with the customer service, I would highly recommend AdvantEdge.
AdvantEdge makes a difference in our practice in many ways. We have confidence that they are billing and collecting every dollar possible.